21 Jun 2009
Same Incomplete Questions Over and Over Again
How do you Lose Weight ?
I try to answer every question I receive individually but it has gotten out of hand lately. I receive a great number of extremely open-ended (example above) questions which are covered extensively throughout the website as well as in the Personal Trainer Questions and Personal Trainer Answers Blog I’ve started an autoresponder which is basically encouraging people to post their questions as threads in the forum which allow a back & forth discussion rather than a long email response which is better for both parties.
Not so Stupid Questions
Another problem is a question which is impossible to answer in one email. If there are open-ended aspects of the question or some important information is left out, it takes exchanging a few emails which often become lost in our crowded email boxes. As an educated personal trainer, I refuse to give poor answers which aren’t thorough.
If you have submitted a question on the AskTheTrainer contact form in the past and haven’t received a response it is very likely that your email response was sent to your bulk mail folder or your question did not have enough details to provide a good answer. Solution:
Join the Ask Personal Trainers Forums
SPAM Problem
Even though I have never sent out SPAM email or even multiple emails at a single time, certain emails put my emails in their spam folder. Unfortunately GMAIL and Yahoo are 2 of the most common emails which put my emails in spam. As a matter fact I think out of the first 300 emails I responded to, less than 50% actually made it to the recipients who asked a question on my website.
Please Join and Participate in the Forum
I would love to make my discussion forums more active. I have a few other expert, certified trainers who I have already made moderators so your questions will be disucssed back and forth and you can assure there is not some 12 year old kid in India answering the health and fitness questions which are very important to you.
